Beauty

Salons, spas, and the look of the Great Lakes State.

A Fill-In Price Surprise and a Finish That Felt Too Simple at Majestic Salon Nail & SpaBeauty

A Fill-In Price Surprise and a Finish That Felt Too Simple at Majestic Salon Nail & Spa

A longtime client who once called this salon her favorite says a fill-in cost more than she expected and the finish did not feel worth it. A look at explaining prices before the service, setting expectations on design, and keeping a loyal client.

Undisclosed Gel Add-On Charge, Uneven Manicure Finish, and Checkout Confusion at Elegant Nails & SpaBeauty

Undisclosed Gel Add-On Charge, Uneven Manicure Finish, and Checkout Confusion at Elegant Nails & Spa

A customer at Elegant Nails & Spa described a gel add-on that was not discussed in advance, a manicure with an uneven finish, and a checkout that listed services she did not recall receiving. A look at how upfront pricing, mid-service check-ins, and accurate billing protect client trust.

Gel Polish Peeling Within a Week, Crooked Nails, and an Unwanted Upsell at Angel Nails by QUANBeauty

Gel Polish Peeling Within a Week, Crooked Nails, and an Unwanted Upsell at Angel Nails by QUAN

A client on a camping trip says she asked for a simple fill but was steered toward gel instead, then found the polish peeling and several nails crooked within days. A look at what went wrong across the visit.

US Beauty Award Spotlight (Part II): Celebrating the Vanguards of Innovation and Community PrestigeBeauty

US Beauty Award Spotlight (Part II): Celebrating the Vanguards of Innovation and Community Prestige

The US Beauty Award launches the second installment of its Spotlight Series, celebrating the 2025 visionaries who masterfully harmonized cutting-edge operational technology and profound local trust to achieve elite market distinction.

Half on the Check, Half in Cash: The Payroll Habit the IRS Takes Most Seriously | Angel Nails by QUANBeauty

Half on the Check, Half in Cash: The Payroll Habit the IRS Takes Most Seriously | Angel Nails by QUAN

Paying part of a worker's wages in cash off the books can feel like a win for everyone, but of all the habits in this series it's the one the IRS treats most seriously. Here is why it raises concern, and why it quietly hurts your staff too.

Northern Michigan's Spas Are Selling Silence — And It's WorkingBeauty

Northern Michigan's Spas Are Selling Silence — And It's Working

Lakeside wellness retreats are booking out months ahead by offering the one thing that's gotten scarce: uninterrupted quiet.

Unexplained Price Differences for the Same Service at City Nails Spa RosevilleBeauty

Unexplained Price Differences for the Same Service at City Nails Spa Roseville

A repeat client says the price for the same service changed from visit to visit and from technician to technician, and that no one could explain why. A look at posted pricing, quoting before the work begins, and building trust at the register.

Long Wait Past the Appointment Time and a Pedicure That Felt Too Light at Polish'd Nails & SpaBeauty

Long Wait Past the Appointment Time and a Pedicure That Felt Too Light at Polish'd Nails & Spa

A first-time client booked online, waited well past her appointment time, and felt the pedicure lacked pressure and detail. A look at how punctuality and thorough technique shape a new client's first impression.

The Nail Trends Michigan Is Actually Wearing In 2026Beauty

The Nail Trends Michigan Is Actually Wearing In 2026

Beyond the viral designs, local nail techs report what real clients are booking: quieter chrome, sturdier gel, and colors built for a long Michigan winter.