Beauty

Salons, spas, and the look of the Great Lakes State.

Lashes And Brows Are Quietly Michigan's Fastest-Growing Beauty ServiceBeauty

Lashes And Brows Are Quietly Michigan's Fastest-Growing Beauty Service

Low overhead, loyal clients, and near-constant rebooking have made lash and brow studios one of the most resilient corners of the state's beauty economy.

How Go Nails Is Modernizing Booking And Customer Acquisition For U.S. Nail SalonsBeauty

How Go Nails Is Modernizing Booking And Customer Acquisition For U.S. Nail Salons

As customers move to online-first experiences, Go Nails by Momentum Iplus offers nail salons a booking-first platform to increase online appointments, attract new customers, and streamline daily operations.

Surviving A Michigan Winter Without Wrecking Your Skin And HairBeauty

Surviving A Michigan Winter Without Wrecking Your Skin And Hair

Brutal cold, bone-dry indoor heat, and months without sun make the Michigan winter a skincare gauntlet. Local pros share what actually works.

Feeling Unwelcome, a Comment on Dry Cuticles, and a Long Wait With Remover on Her Fingers at Ann Arbor Nail & SpaBeauty

Feeling Unwelcome, a Comment on Dry Cuticles, and a Long Wait With Remover on Her Fingers at Ann Arbor Nail & Spa

A newcomer to town said the technician seemed irritated by her request, commented on her dry cuticles, and left her waiting with remover on her fingers. A look at first impressions, sensitive comments, and attentive timing.

Changing Prices, Early Nail Breakage, and an Interrupted Pedicure at Red Nails & Spa LLCBeauty

Changing Prices, Early Nail Breakage, and an Interrupted Pedicure at Red Nails & Spa LLC

A client says her fill-in and pedicure cost more than she expected, her nails began breaking within two weeks, and her pedicure was interrupted. A look at consistent pricing, durable nail work, and keeping a service flowing.

Gel Requested but Acrylic Applied, Uneven Lengths, and Early Peeling at Angel NailsBeauty

Gel Requested but Acrylic Applied, Uneven Lengths, and Early Peeling at Angel Nails

Two sisters who chose Angel Nails based on its strong rating described receiving a different product than they requested, uneven lengths, and peeling within a day. A look at how confirming the service, checking the finish, and supporting early repairs protect a first impression.

Reference Photo Shown Upfront, Limits Revealed Midway Through the Service at Star Nails & SpaBeauty

Reference Photo Shown Upfront, Limits Revealed Midway Through the Service at Star Nails & Spa

A client brought a reference photo and learned only halfway through her appointment that the design could not be done as shown. A look at how early honesty about skill limits protects the client relationship.

Pricing Higher Than Expected, Uneven Nails, No Reference Photo Requested, and a Reported Product Reaction at Wixom NailsBeauty

Pricing Higher Than Expected, Uneven Nails, No Reference Photo Requested, and a Reported Product Reaction at Wixom Nails

A customer at Wixom Nails described a final bill higher than expected, nails that looked uneven, and a service that began without a reference photo, while her friend reported a reaction to a product. A look at how consultation, clear pricing, and product care support client trust.

Inconsistent French Tips on Every Finger and No Chance to Ask for Fixes Before Checkout at Almond Nails Spa Lounge KalamazooBeauty

Inconsistent French Tips on Every Finger and No Chance to Ask for Fixes Before Checkout at Almond Nails Spa Lounge Kalamazoo

A client left feeling anxious after a French manicure where each nail looked different, the technician never checked in during the service, and she was asked to pay before she could request any fixes. A look at why checking in with clients throughout a service matters as much as the technique itself.